Compliments and positive feedback

Working internationally represents a genuine challenge for all and making a compliment or providing a positive feedback to someone in another culture can be a strong illustration of this. To this point the role of positive feedback and compliments has been demonstrated to be crucial for the team and company development.

As claimed by Darekar, Sebastian and Kaur (2016) feedback helps to develop self-awareness and leads to effectiveness. When used appropriately, compliments are a tool to motivate people at work. More specifically positive feedback stimulates workers to take responsibilities (Darekar et al., 2016), and helps to create the team every manager has always dreamt to have (Evenson, 2003).

According to Sully de Luque and Sommer (2000), the way to do feedback vary in each culture. We’ve recently researched the ways compliments and positive feedback are given in the 75 most important economies in the world. Beyond the classical: “good job”, “great job”, “bravo”…

We are happy to share a snapshot of some interesting findings: 

USA : this is a great use of time
GERMANY : non compliment is good compliment ; “good structure”
JAPAN : “congratulations, you look tired”
UK :” good job, we deserve each other”
SPAIN : “this is a good moment”
CHINA : “this is not bad work”
FRANCE : “this is not bad”
LEBANON : “this is organized chaos”
PERU : “Keep like that to be an example to the others”…

 

  Leverage this post

  • Think of a situation you want/have to address where this post could be relevant
  • Write the model (3-7 key steps) that would ensure your optimal performance for addressing the situation
  • Apply your model to address your situation
  • Finalize the model following your experimentation
  • Share your model with us
  • Develop a routine for this practice as it is a great way to connect Learning and Doing

 


References
Darekar, M., Sebastian, M., & Kaur, R. (2016). The Art of Giving Feedback in Coaching : Significance and Perspective. International Journal of Research in Commerce & Management, 7(11).
Evenson, R. (2003). Motivating to Develop An All-Star Team. American Salesman, October, vol 48, issue 10, pp 21-7.
Sully de Luque, M. F., & Sommer, S.M. (2000). The impact of the culture on feedback-seeking behavior: An integrated model and propositions; Academy of Management Review, 25 (4). 829-849.

 

Laisser un commentaire

Votre adresse de messagerie ne sera pas publiée. Les champs obligatoires sont indiqués avec *